Frequently Asked Questions
Everything you need to know about our premium home and outdoor essentials.
What materials are used in your outdoor furniture?
We use premium, weather-resistant materials including reclaimed timber, powder-coated aluminum, and our signature UV-resistant outdoor canvas to ensure longevity and style in any climate.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while larger furniture items may require specialized freight delivery.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that for hygiene and safety reasons, certain textiles and used outdoor equipment may not be eligible for return.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and package weight.
How should I care for my Business & Pleasure Co. umbrella?
To maintain the vibrant colors of your umbrella, we recommend storing it in its matching carry bag when not in use and ensuring the fabric is completely dry before long-term storage.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.